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The SoftIGaming back office unites player management, payments, bonuses, risk, providers and reporting in a single system. It is a working tool for an operator who needs not only to monitor the casino, but to manage its profitability.
We designed the admin panel around real tasks of casino owners, affiliate teams and operational managers.
Flexible RBAC model: create access levels for support, risk managers, marketing and finance. Limit access to sensitive data, balance changes, manual operations and promo management.
Built-in KYC processes, document upload and identity verification. Risk flags, “under review” status, rejection reasons and source-of-funds notes — everything you need to satisfy regulators and payment providers.
Rules and triggers against multi-accounts, bonus abuse and abnormal deposits/withdrawals. Automatic limits, manual review of suspicious cases and detailed staff action logs.
Revenue, GGR/NET, NGR, LTV, ARPPU, cohorts, retention, deposit conversion, promo and bonus efficiency. Filters by GEO, traffic source, affiliate, device. Export reports to CSV/XLSX for your BI stack.
Partner links, referral plans (RevShare, CPA, Hybrid), custom deals, postbacks and basic statistics for each partner. Use it with your existing affiliate network or build a new one.
Deposit and no-deposit bonuses, free spins, cashbacks, missions and tournaments. Configure wager, bet limits, validity periods, player segments and triggers for automatic bonus issuing.
Connect payment gateways, slot providers, geo-detection services, SMS/e-mail platforms and external anti-fraud. Structured API and webhooks for integration with your CRM, billing or external analytics.
Multi-language content, banners and email templates, local date and currency formats. Targeting by GEO, device, language and player segment for more precise marketing campaigns.
Enable/disable providers, categories and individual games, create lobby collections, configure sorting and promo tags. React quickly to affiliate and player requests.
Player history, balances, bonuses, deposits, withdrawals, complaints and support actions — all in one interface without switching between multiple systems.
Serve players 24/7 through live chat and quick actions in the back office: blocks, limits, bonuses and manual corrections.
Campaigns and triggers for player notifications: welcome flows, reactivation, event-based promos and bonus reminders.
We evolve the platform together with the iGaming market: new reports, integrations, bonus mechanics and risk-control tools.
Generate vouchers and codes for offline visitors with online activation — a bridge between your land-based and online casino.
Configure pools, contribution percentages, limits and jackpot types. Full control over how jackpots affect margin and player retention.
Our online casino back office is used by brand owners, affiliate teams, white-label operators and entrepreneurs who want to run the business by numbers, not by gut feeling. The solution is a fit if you:
We built the casino admin panel not as a “settings page”, but as a tool for growing GGR and NET. It unites operations, risk and marketing: from the first deposit to the long-term LTV of the player.
If you care about seeing your casino business by day, GEO, traffic source and affiliate — not just having a “beautiful front-end” — the SoftIGaming back office is designed exactly for that.
